Frequently Asked Questions

What do I need to do to create a storefront?

1. Register a Storefront account in one simple form, and select your Storefront URL. (OrdersSystem.com/StorefrontURL).
2. We will configure your Storefront for you, upload your product and setup your menus free of charge ($300 discount to help our clients with the COVID-19 pandemic), or you can do it yourself.
3. Put on your website a link to your Storefront, or embed your Storefront into your website (require SSL Security Certificate).
4. Start taking online orders, and generate new revenue online.

OrdersSystem Transaction Fees

Once an item sells, there is a transaction fee on the sale price (including the shipping/delivery price you set).
There is a 10% fee for a Credit Card transaction that includes the payment processing fee.
There is a 5% fee for Wholesale/House Accounts transaction (orders placed online and paid offline).

Due to COVID-19 pandemic and OrdersSystem desire to help the businesses in these difficult times, we will discount our fees by 20%.

You will have only 8% fee for a Credit Card transaction that includes the payment processing fee.

You will have only 4% fee for Wholesale/House Accounts transaction (orders placed online and paid offline).

We will honor this discounted rates to all new Storefront registrations in the year 2020, for as long as your account is active continuously.

OrdersSystem Monthly Fees

OrdersSystem has 3 types of Storefront accounts:
1). Unmannaged Account - No monthly fees
2). Semi-Managed Account - $25 per month
3). Managed Account - $50 per month

Due to COVID-19 pandemic and OrdersSystem desire to help the businesses in these difficult times, we will discount our transaction fees by 20%.

Unmannaged Account - No monthly fees

Semi-Managed Account - only $20 per month

Managed Account - only $40 per month

We will honor this discounted rates to all new Storefront registrations in the year 2020, for as long as your account is active continuously.

How do I get paid?

We accept payments through OrdersSystem payment processing when an item is ordered. At the beginning of each month we send you a sales report of all your sales for the prior month, and send you the payment after deducting our fees.

Is there a registration fee?

No, registration is free of charge. Note – we do charge $1 (one dollar) at registration to prevent fraud, but we return this $1 back to you on our first payment to you, so the registration is actually free of charge.

Do I need to enter my payment details to sign up?

Yes, we do charge $1 (one dollar) at registration to prevent fraud, but we return this $1 back to you on our first payment to you, so the registration is actually free of charge.

Is there a setup fee?

No. There are no setup fees on any of our plans registering new Storefront accounts throughout the year 2020. Normally we charge $300 for setup fee for up to 500 products. Due to COVID-19 pandemic and OrdersSystem desire to help the businesses in these difficult times, we will waive our setup fee for all registrations throughout the year 2020.

How long are your contracts?

All OrdersSystem plans are month to month unless you sign up for an annual plan.

Can I cancel my account at any time?

Yes. If you ever decide that OrdersSystem is not the best ecommerce Storefront marketplace platform for your business, simply cancel your account.

Can I change my plan later on?

Yes, you can upgrade or downgrade your plan at any time.

Do I have to sell the same products in-store as I do online?

No, you can choose exactly what products to sell online, in-store, or both.

What can I sell on OrdersSystem?

OrdersSystem provides a Storefront marketplace for food, and other products. You can sell any product or service at your Storefront. OrdersSystem was built with time-sensitive ordering and fulfillment, so it fits the food industry very well. You are not limited to food products and can sell any product or service.

Do you offer any discounted plans?

Yes, Due to COVID-19 pandemic and OrdersSystem desire to help the businesses in these difficult times, we offer a 20% discount on our Transaction fee and a 20% discount on our Monthly fee.

Do OrdersSystem deliver the orders?

No. OrdersSystem do not deliver. Our clients use third party services to deliver the orders.

Exceptional support

Our team is committed to providing you with training, ongoing support and expert advice. From the very beginning, through implementation and beyond, we are here to offer the most advantageous solutions to meet your need.

GET YOUR BUSINESS STOREFRONT NOW!

Are your needs somewhere in the middle? We can set up a system with just the features you need. Let's Talk.